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BHARATKADEALS.COM – Terms and Conditions for Customers (End Users)

Effective Date: [30/06/2026]
Last Updated: [28/06/2026]

Welcome to BHARATKADEALS.COM ("Platform", "App", "Website", "we", "our", or "us"). These Terms and Conditions govern your access to and use of the BHARATKADEALS.COM website, mobile application, and related services.

By creating an account or using our Platform, you agree to these Terms and Conditions. If you do not agree, please do not use the Platform.

1. Eligibility

  • You must be at least 18 years of age or have the permission of a parent or legal guardian.
  • You must provide accurate and complete registration information.
  • You are responsible for maintaining the confidentiality of your account credentials.

2. About BHARATKADEALS.COM

BHARATKADEALS.COM is a multi-vendor marketplace that enables customers to purchase products and services from independent vendors, restaurants, stores, pharmacies, service providers, and other businesses.

BHARATKADEALS.COM facilitates transactions but does not manufacture, own, or sell most products listed by vendors unless specifically identified.

3. Customer Account

You agree to:

  • Provide accurate information.
  • Keep your login credentials secure.
  • Update your details whenever they change.
  • Notify us immediately of any unauthorized access.

You are responsible for all activities carried out through your account.

4. Orders

Orders placed through the Platform are subject to:

  • Product availability
  • Vendor acceptance
  • Payment confirmation
  • Delivery service availability

A vendor may cancel an order due to:

  • Stock unavailability
  • Pricing errors
  • Delivery limitations
  • Technical issues
  • Regulatory restrictions

5. Pricing

Prices displayed include applicable taxes unless stated otherwise.

Prices may change without prior notice.

Delivery charges, convenience fees, packaging charges, or service fees may be charged separately.

6. Payments

We may support:

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Wallets
  • Cash on Delivery (where available)

Payments are processed through secure third-party payment gateways.

BHARATKADEALS.COM does not store complete payment card information.

7. Delivery

Delivery timelines are estimates only.

Actual delivery may vary due to:

  • Traffic
  • Weather
  • Vendor preparation time
  • Public holidays
  • Government restrictions
  • Natural disasters

Customers should ensure someone is available to receive the order.

8. Cancellations

Customers may cancel an order only if cancellation is permitted before vendor processing.

Once:

  • Food preparation begins,
  • Medicine packing starts,
  • Products are dispatched,

the order generally cannot be cancelled unless required by applicable law.

9. Returns and Refunds

Return and refund eligibility depends on:

  • Product category
  • Vendor policy
  • Applicable law

Refunds may be issued for:

  • Wrong product delivered
  • Damaged product
  • Missing items
  • Failed delivery
  • Duplicate payment
  • Eligible cancelled orders

Refunds will generally be processed to the original payment method within 5–10 business days, depending on the payment provider.

Certain products (such as perishable goods, customized items, and products restricted by law) may not be eligible for return unless defective or required by applicable law.

10. Customer Responsibilities

Customers agree to:

  • Provide correct delivery address.
  • Be available during delivery.
  • Treat delivery personnel respectfully.
  • Avoid fraudulent claims.
  • Use the Platform lawfully.

11. Prohibited Activities

Users must not:

  • Create fake accounts.
  • Use stolen payment methods.
  • Misuse coupons or promotional offers.
  • Interfere with Platform operations.
  • Upload illegal, offensive, or infringing content.
  • Attempt unauthorized access to systems or accounts.

Violation may result in suspension or termination of the account.

12. Product Information

Product descriptions, images, prices, specifications, and availability are provided by vendors.

While we strive for accuracy, BHARATKADEALS.COM does not guarantee that all information is complete, accurate, or error-free.

Actual products may vary slightly from displayed images.

13. Vendor Responsibility

Each vendor is responsible for:

  • Product quality
  • Product legality
  • Pricing
  • Packaging
  • Warranty (if applicable)
  • Product safety
  • Compliance with applicable laws

14. Food Orders

For food orders:

  • Taste and quality are the responsibility of the restaurant.
  • Customers should review ingredient and allergen information before ordering.
  • Delivery times are estimates and may vary.

15. Medicine Orders

Medicine purchases may require a valid prescription where required by law.

Customers are responsible for providing accurate prescription information.

BHARATKADEALS.COM does not provide medical advice. Always consult a qualified healthcare professional before using any medicine.

16. Coupons and Promotions

Coupons:

  • May have expiry dates.
  • May be vendor-specific.
  • Cannot be exchanged for cash.
  • May be withdrawn or modified at any time.

Fraudulent use may result in cancellation of benefits and account action.

17. Intellectual Property

All logos, trademarks, software, graphics, text, and content on the Platform are the property of BHARATKADEALS.COM or their respective owners and are protected by applicable intellectual property laws.

Users may not copy, reproduce, modify, distribute, or exploit any Platform content without prior written permission.

18. Privacy

Your use of the Platform is also governed by our Privacy Policy.

By using the Platform, you consent to the collection, use, and processing of your information in accordance with the Privacy Policy.

19. Limitation of Liability

To the maximum extent permitted by applicable law, BHARATKADEALS.COM shall not be liable for:

  • Indirect or consequential damages.
  • Loss of profits or data.
  • Vendor-related issues beyond our reasonable control.
  • Delivery delays caused by external circumstances.
  • Temporary interruptions of the Platform.

Nothing in these Terms limits liability where such limitation is prohibited by law.

20. Indemnity

You agree to indemnify and hold harmless BHARATKADEALS.COM, its directors, employees, affiliates, and partners from claims, damages, losses, liabilities, and expenses arising from your misuse of the Platform or violation of these Terms.

21. Suspension or Termination

We may suspend or terminate your account if you:

  • Violate these Terms.
  • Engage in fraud or abuse.
  • Misuse promotional offers.
  • Engage in illegal activities.
  • Create risk to other users or the Platform.

22. Force Majeure

BHARATKADEALS.COM shall not be liable for delays or failures caused by events beyond reasonable control, including natural disasters, pandemics, strikes, governmental actions, power failures, internet outages, or other force majeure events.

23. Changes to These Terms

We may update these Terms from time to time. Updated Terms will become effective upon publication on the Platform. Continued use of the Platform after such updates constitutes acceptance of the revised Terms.

24. Governing Law and Jurisdiction

These Terms shall be governed by the laws of India.

Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Kolar, Karnataka, India, unless otherwise required by applicable law.

25. Contact Us

BHARATKADEALS.COM
Operated by: Eyelooks Bright Future OPC Private Limited
Balaji Building, 1st Floor, MG Road,
Landmark: Shine Opticals,
Kolar – 563101, Karnataka, India

Customer Support: 9113865252
Email: Bharatkadeals.ind@gmail.com
Website: web.bharatkadeals.com

By using BHARATKADEALS.COM, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Note: This is a general template and should be reviewed by a qualified legal professional to ensure compliance with applicable Indian laws, including the Consumer Protection Act, 2019, the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and any sector-specific regulations relevant to your marketplace.